According to Gallup, the majority of the U.S. workforce is not engaged in their work, feeling indifferent and uninspired. That lack of engagement can come at a real cost, namely lost productivity, higher turnover rates and less profit.
For TrueFocus Automation, our journey started with a casual phone call between co-founders Jimmy Lewis and Sridhar Loganathan, two title and mortgage industry veterans and former colleagues at SLK Global BPO Services (now known as Coforge). While this call proved…
This knowledge paper is based upon a combination of informational input, including client reporting; field observation/experience and anecdotal submissions by clients and professionals from across the title industry...
When beginning your Robotic Process Automation (RPA) journey, it’s important to start with a plan. A Process Automation Pipeline is used to determine the series of steps or stages in automating a business process or workflow.
Our top priority for 2023? We call it Title Operations 2.0. It’s our commitment to creating a new vision for title agents, underwriters, attorney firms and Title BPOs to restructure their workflows with smartly-deployed software bots that enhance their employee…
Approaching technology and information management updates within a company requires a change management focus that begins with people.
Technology offers vast opportunities to title companies to improve their data capture, title processes and customer service, but in spite of having access to more effective technology, sometimes agency staff find themselves still slogging through tasks in the same old…
We recently took a deep dive into our numbers to answer some of the questions we’re asked the most by peers and prospects. One area of skepticism comes from title agents who swear by the use of offshore BPO firms…
There are four key reasons to consider automation in the title industry: to reduce errors, to manage escalating business, to maximize workforce hours, and to reduce costs. The last one may be the most critical when navigating a decelerating real…
There are four key reasons to consider automation in the title industry: to reduce errors, to manage escalating business, to maximize workforce hours, and to reduce costs. The last one may be the most critical when navigating a decelerating real…
