We recently took a deep dive into our numbers to answer some of the questions we’re asked the most by peers and prospects. One area of skepticism comes from title agents who swear by the use of offshore BPO firms to manage many of the time consuming, redundant tasks that come with producing a title policy.
Automation of the title searching process on residential property in Washington County Arkansas.
RPA software automated the process of validating residential property tax status in Miami-Dade County.
Expect to see title businesses continue to invest in new technology during the current slowdown. But not a spending spree. Instead, the best title business owners are already realizing that their traditionally narrow margins could soon become unacceptable margins as their profits continue to be eroded by compliance, client and market demands. And so, title businesses are moving selectively to attack specific pain points in their workflows, realizing real benefits without breaking the bank.
The title industry, by and large, is working hard to automate most of its manually intensive production tasks. Part of this mini revolution, we believe, is the availability of specialized technology.
As a company owner, you want to make sure that the automation you are adding is going to improve your processes. But you also want to ask yourself – and your staff – how to best invest the freed-up time and energy to improve the very necessary personal communications with your clients.
The growing wave of digital transformation in the title industry is not eliminating jobs. Far from it. Instead, it will go a long way towards improving employee retention rates.
The trend toward digitization should be much larger than the title and origination sectors of the greater real estate industry - a word about REO / foreclosure / default businesses and servicers.
Big systems are great if they are useful; consistently save your organization time, money and effort; and help you grow your business. But often times, companies discover that feeding the behemoth requires more time and effort than the efficiencies it is supposed to produce.
Automation is an effective way to redirect an agent’s skilled staff to do what they do best, whether that is focusing on the complexities of the escrow side of the business or having the necessary time to listen attentively to the needs of their real estate agent, homebuyer and seller customers.
Our preference is to use RPA technology to implement automtion allowing greater budget flexibility for title agents.
As we enter our first truly competitive purchase market in years, there’s good news and bad news.
As we enter our first truly competitive purchase market in years, there’s good news and bad news.
The title industry is finally moving past global tech solutions and into a world of a la carte, margin-friendly systems.
Automation of a web-based residential property legal and vesting search in GA.