Jimmy Lewis

Staff Time and Activities Audits Can Provide Much-Needed Insight for Process Improvements

Technology offers vast opportunities to title companies to improve their data capture, title processes and customer service, but in spite of having access to more effective technology, sometimes agency staff find themselves still slogging through tasks in the same old way because “that’s the way we’ve always done it.”
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Declining Revenue Shouldn’t Take Automation Off the Table for Title Firms

Expect to see title businesses continue to invest in new technology during the current slowdown. But not a spending spree. Instead, the best title business owners are already realizing that their traditionally narrow margins could soon become unacceptable margins as their profits continue to be eroded by compliance, client and market demands. And so, title businesses are moving selectively to attack specific pain points in their workflows, realizing real benefits without breaking the bank.
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