We recently took a deep dive into our numbers to answer some of the questions we’re asked the most by peers and prospects. One area of skepticism comes from title agents who swear by the use of offshore BPO firms to manage many of the time consuming, redundant tasks that come with producing a title policy.
There are four key reasons to consider automation in the title industry: to reduce errors, to manage escalating business, to maximize workforce hours, and to reduce costs. The last one may be the most critical when navigating a decelerating real estate market.